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SecureVideo Zoom instructions for Apple iPhone and iPad

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You will receive a link that you can click on to join your appointment

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The link will come via email

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When you click on the link a browser and website option will open.

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If given the choice, click on the browser.

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Chrome is recommended

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This takes you to the invitation on the website.

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Click,"Got it" to agree to the website cookie policy the first time you log on.

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Please do not create a zoom account

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and do not attempt to log in to the zoom app after it id installed

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Return to the invitation link in the email and click it.

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Then click enter waiting room

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When Zoom opens, you may be asked to either call using internet audio

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or call via device audio.

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If you are not asked, touch the middle of the screen and look for the join audio icon

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If you don't see your face on the phone you should touch the middle of the screen.

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If you see a red video camera with a slatch through it on the bottom of the screen

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you need to click on the video camera icon and allow access to make them visible.

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Ten minutes before the appointment, please follow the same steps.

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Click on the meeting link in the email that you received.

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Click on enter waiting room.

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You may see this on the top of your screen

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This means that your doctor is aware that you are in the waiting room

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and will be with you as soon as possible.

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Please wait at least ten minutes.

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touch the middle of the screen to make your menu icon appear at the top and bottom of your screen

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At this point, you have successfully connected in zoom.

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Touch the middle of the screen and click leave at the bottom right corner of the screen.

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Thank you for choosing ProHEALTH Virtual Care.