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First, close all of your applications on your phone.

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Then, check your text messages or your email on your smartphone.

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Click the Join Zoom Meeting link in the email.

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A prompt will show up, at the top of your smartphone to download the app.

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Click on download from Google Play. Not join meeting.

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Click install.

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Once the app is downloaded. Go back to the email invite and click on the link again.

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Do not open the app. Do not create an account.

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Click join zoom meeting again.

Choose open with zoom.

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When you click on the join zoom meeting in your email

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the app will open. Enter your first and last name and click OK.

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A pop-up will appear, asking for you to allow zoom access permissions. Click, Got it.

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A Zoom pop-up will appear asking for permission to take pictures and record video. Click Allow.

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A zoom pop up will appear asking for permission to record audio. Click allow.

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Click or tap the middle of the screen so that a group of icons appear at the bottom of the app.

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Click Call via Device Audio.

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A black screen will appear.

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Go to the bottom of the screen and click start video.

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Wait for your provider to arrive.

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They should arrive within ten minutes.

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If your provider doesn't arrive ten minutes after the appointment time

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then please call the virtual care scheduling

team at 516-833-7711.

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When the appointment is over, go to the top right of the screen and click leave to end the visit.

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A pop-up will appear. Click on leave meeting.

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Thank you for choosing ProHEALTH Virtual Care.