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Primary and Specialty Care


What to bring to your visit

1. All the medicines you are currently taking, in a plastic bag. This includes prescription medicines, over-the-counter medicines, supplements, ointments and salves. 

Or, a complete, printed list of all your medicines.

  • The name of each medicine
  • How much you take (dose)
  • How often you take it

Your pharmacist may be able to give you a complete copy of your prescription medicines. If your pharmacist gives you this list, add your over-the-counter medicines to the list.

2. A copy of your medical records if you got a referral from a doctor who is not part of ProHEALTH. This includes any test results and X-rays. Sometimes a provider’s office will send the information over for you.

3. The names, addresses and phone numbers of all of your health care providers.

4. A copy of the patient’s immunization (shots) record, if the patient is a child or teenager.

5. Your current medical insurance card(s).

Patient forms

It’s a good idea to print and fill out any necessary patient forms before your visit. This can save you and your provider time. If you’re seeing a specialist, ask if there are any special forms you need to fill out. The person making your appointment can help with that.

  • After printing your forms, go to the Patient Information area on our patient forms page. Read the section on “Patient Rights and Responsibilities.” This is a summary of your rights and responsibilities as a patient of ProHEALTH Care.
  • Some health plans require you to get a referral for specialty care. If so, make sure your primary care office processes your referral before your appointment.
  • Patient forms
  • Referral for specialty care
  • Primary Care

What you can do before your visit

  • Write down a list of concerns that you wish to discuss with your provider.
  • Be open and honest when you fill out information forms about your health. Don’t hide anything about your alcohol, drug or tobacco use, your sexual history or other lifestyle issues. Even if these issues are sensitive, it is important to trust your health care provider. Your provider can only give you proper, effective care if you provide complete and accurate information.
  • Ask ahead of time if you can bring a family member or another person to come with you to your appointment. Due to COVID-19, we have changed our visitor policy. Visitors are allowed in some cases, for example if the appointment is for a child or if an adult needs special assistance. 
  • Bring a paper and pen (or a mobile device such as a tablet) with you to your visit. You’ll want to write down and remember important instructions from your provider. 

Questions you can ask during your visit

Build your question list.

Write down questions to bring with you to your visit. Also, bring a pen and paper or mobile device (your phone or tablet) to take notes. This will help you keep track of important information from your provider. It also helps you to be an active participant in your care.

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When your provider gives you a prescription:

  • What is the name of the medicine and what is it for?
  • What are the possible side effects of the medicine?
  • Which side effects should I watch for most?
  • How and when should I take my medicine?
  • Can I stop the medicine when I feel better? Or do I need to take all of it until it’s gone?
  • Do I need to avoid any activities, food, drinks or other medicines?
  • What do I do if I forget a dose?
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When your provider orders medical tests:

  • What does the test do and how is it done?
  • Are there any risks with having the test?
  • Do I have to prepare in any special way?
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When your provider discusses your treatment:

  • What are my different treatment options?
  • What are the risks, side effects and benefits of each treatment?
  • What are the expected results?
  • What happens if I choose to have no treatment at all?
  • When do I have to make a decision about treatment?



What you can do after your visit

  • Go to the pharmacy to get any medicine that your doctor prescribed. You want to make sure that you start taking it on time.
  • Follow any instructions your provider gave you during your visit. This is important to help keep you as healthy as possible.
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Call your provider:

  • If you have any side effects from a medicine or treatment
  • If your symptoms get worse
  • To ask questions about your test results if you don’t understand what they mean
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Helpful Resources

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Accepted health plans

At ProHEALTH Care, we accept most types of health insurance to make things easy for you

Patient portal

Sign up for our online patient portal, where you can request medical records, test results and more.

Locations and services

Use our Location Finder to locate an urgent care, primary care or specialty care office near you.